This year, the business of providing hosted applications delivered via a Web browser to users paying a monthly subscription has begun to take off. Some experts claim SaaS, also known as on-demand or cloud computing (after the representation of networks as clouds in system diagrams) is the future of software. Other commentators argue that SaaS has its limitations: it is for companies without IT departments, or it is only useful in application areas such as human resources or CRM.
Software as a Service Gets a Second Chance
August 20, 2008