Friends & Frenemies: Collaboration and Competition in HPC

By Chris Downing

May 29, 2018

The business of buying, selling and managing high-performance computing resources is for the most part an amicable one. Aside from the periodic low-grade spat between Mellanox and Intel over the benchmarking of their respective interconnects, we see little evidence of vendors bad-mouthing each other.

On the customer front, when a relationship with a vendor breaks down it usually results in a switch of supplier for the next time, and not much else. Cases where the supplier is just shifting hardware are relatively safe, but comparatively low margin – providers of more lucrative software support have a much harder time meeting expectations and maintaining relationships. Cloud vendors have a relatively easy time here once they are incumbent, but for the time being have to do far more work to win the business in the first place.

Friends

Collaboration between HPC research centres is mostly focused on user-space. While those who make use of HPC to get their job done are more than happy to build both academic and commercial partnerships, the staff who deliver the service itself do not have much of a steer towards this kind of outreach activity. Often, this is because services are under-staffed and therefore busy juggling upkeep and procurement cycles.

Medium and large centres might communicate as part of a user forum or special interest group for a particular region or technology, but these relationships tend to be more “show and tell” than “make stuff happen”.

Service teams should aim to be part of the wider HPC community, rather than sitting on the fringes. This might include chiming in on their preferred mailing list with tips, or attending the big industry-wide conferences. Aside from just being a nice way to work, this kind of collaboration gives much faster insights into new tricks which might benefit local users.

Mid-range commercial and academic communities also stand to benefit from the experiences of their “bigger fish” counterparts who run Top50 machines such as US labs and various national HPC centres. Someone from this crowd can always be found in the keynote section of any given HPC conference, so turn up and listen. Inevitably the talk will focus on their latest triumph rather than bothering with the daily struggle to keep things running smoothly, but between the probing questions and notable omissions of detail you should get a sense of what problems are being faced as these sites roll out new technology.

Another useful step worth taking is to identify some industry sales staff whose interests align with what you want to do within your service going forward, and make an effort to get together to discuss common problems and to share your views. This sort of activity is easy to remember to do when you approach a procurement, but that is exactly the wrong time – when you have money to spend, the answers you get will inevitably be “optimistic” about what is achievable in the short term. Better to wait until just after a procurement, and get the right people in to provide a more honest roadmap.

In the same vein, make use of the knowledge of your current supplier while they are supporting your system. The simplest way to do this is to hold regular meetings to discuss performance, upgrades etc. If they push back on this time commitment, remind them that they can learn from you too. Knowledge of how you work, and how you plan to work, should be something they are able to incorporate into their next tender response.

Finally, remember that a pro-active and positively engaged set of users will be your best friends. As long as they have confidence that the service is helping with their workload rather than hindering them, they can provide valuable input regarding the operating model while also offering “ammunition” for use in justifying further investment.

Enemies

Although HPC centres are ostensibly competing for scarce funding and staff, worrying about what the competition is doing is rarely a worthy concern for the service team beyond as a learning opportunity – most know to remain focused on what value they can deliver for their own users, which won’t always involve making the same sort of upgrades as the university in the next city over. Likewise, academics researching in the same field only typically “compete” in the sense that they might be bidding for the same external funds, which would only influence their access to HPC resources if successful bidders can also do a better job of extracting money from their institution.

As with any other aspect of their business, competitors in the commercial space need to balance the benefits of promoting their activities (e.g., for recruiting or marketing purposes) against giving away too many competitive advantages. This also applies to public sector to some extent, particularly where commercialisation of systems or data were part of the pitch for getting the money to fund the HPC service.

Internally, enemies to the HPC team only tend to appear if things have been going wrong for a while already; belligerent users, lawyers without technical expertise, and an unsupportive finance office during upgrades can all lead to misery. The first can be fixed (or at least triaged) by practicing some selective deafness – but managers need to get buy-in from their project board or top-level stakeholders before they start ignoring the needs of their more difficult users to make the service more tolerable for everyone else. The other problems are usually forgotten about until procurement time – at which point the cycle of misery begins afresh, eventually leaving everyone exhausted and more inclined to drag out the lifetime of their hardware beyond its natural span just to avoid going through the hassle yet again in three or four years. Breaking out of this cycle and turning HPC into a “business as usual” cost is one of the reasons we expect to see growing enthusiasm for cloud usage.

Frenemies

Sometimes, particularly when a round of upgrades is being planned or a fresh installation is due, relationships can become more complicated.

It is important to remember that in most cases, the supplier is only your friend to the extent that repeat custom is important to them. During the initial purchase you will hear lots of pleasing comments about “partnership”, but what that looks like when you are trying to run a production service is hard to say. Larger sites, particularly those with an operational responsibility such as weather forecasting, can reasonably demand that the partnership represents something tangible like on-site staff, though they will obviously be paying a premium for it.

Outside your immediate vendor relationships, industry sales people will promise the moon on a stick – and are rarely punished when it turns out that their company can’t deliver. Despite this, sales staff are a useful source of information and so are worth listening to (for a while at least).

Internally, users will find themselves at odds with each other over future system design and requirements. Depressingly often, requirements are driven by the loudest stakeholder, even if they are not the most productive – users must be encouraged to fight their corner while also providing realistic input to their share of the business case.

Look out for #1

The first thing an HPC customer can do to look out for their own interests is to have a good set of supportive stakeholders in place before starting their procurement. The last thing you need when problems arise is a group of people straining themselves to yell “I told you so!” and drowning out any discussion of putting things right.

For purchasers in the EU, strongly consider sticking with the open procurement method, rather than angling for a competitive dialogue or other more convoluted options. If you take the time to run some market analysis in advance, the removal of back-and-forth discussions actually offers a lower risk of delays and disruption.

Running a good open procurement requires knowing what you want, at least at a high level. For cases where the “right way” isn’t immediately clear, there is no harm in asking for options within the procurement and deciding based on price and vendor feedback, or simply saving some funds to perform an upgrade once the system is live and users have a clearer picture of what they are missing out on.

An open, formal procurement should also help with project management for the supplier by giving them a good idea what to expect between winning and cashing their cheque. The procurement contract should include some form of insurance against a sloppy delivery process by the supplier, usually in the form of liquidated damages. While suppliers may groan and wring their hands, they need to be made to understand that the short-ish lifetimes of HPC systems means that delays have a real impact on competitiveness – LD clauses are not there as a punishment, but as insurance against lost value. There is no good reason why a customer should be expected to take all of that risk themselves, effectively insuring their supplier against poor project management and an inadequate supply chain.

That said, procurements do not need to become adversarial when problems arise. Purchasers stand to benefit most by being accommodating when suppliers face minor problems and saving the “strongly worded letter” for cases where they appear to be taking advantage of your good nature.

If smaller HPC centres want to maintain a legitimate case for on-premises hardware, they will need to stay close to their internal friends and understand what exactly they want, and what they can realistically deliver in terms of value returned to the institution. Similarly, hardware suppliers will need to strengthen their efforts not to be seen as enemies by customers who are weary of procurement – this does not automatically mean big discounts (though clearly, that never hurts); instead, they should focus on making delivery painless and ongoing support truly collaborative. Finally, cloud providers need to continue their work on acting as customer friends by making the cost, value and functionality arguments for cloud migration as pain-free as possible. Without a willingness to engage in open and well-informed discussion about these topics, no amount of trial credits can provide a convincing argument that the cloud is the right place to be.

About the Author

Chris Downing joined Red Oak Consulting (@redoakHPC) in 2014 on completion of his PhD thesis in computational chemistry at University College London. Having performed academic research using the last two UK national supercomputing services (HECToR and ARCHER) as well as a number of smaller HPC resources, Chris is familiar with the complexities of matching both hardware and software to user requirements. His detailed knowledge of materials chemistry and solid-state physics means that he is well-placed to offer insight into emerging technologies. Chris, Principal Consultant, has a highly technical skill set working mainly in the innovation and research team providing a broad range of technical consultancy services. To find out more, visit www.redoakconsulting.co.uk.

Subscribe to HPCwire's Weekly Update!

Be the most informed person in the room! Stay ahead of the tech trends with industy updates delivered to you every week!

Democratization of HPC Part 3: Ninth Graders Tap HPC in the Cloud to Design Flying Boats

October 18, 2018

This is the third in a series of articles demonstrating the growing acceptance of high-performance computing (HPC) in new user communities and application areas. In this article we present UberCloud use case #208 on how Read more…

By Wolfgang Gentzsch and Håkon Bull Hove

Penguin Computing Launches Consultancy for Piecing AI Strategies Together

October 18, 2018

AI stands before the HPC industry as a beacon of great expectations, yet market research repeatedly shows that AI adoption is commonly stuck in the talking phase, on the near side of a difficult chasm to cross. In respon Read more…

By Tiffany Trader

When Water Quality—Not Quantity—Hinders HPC Cooling

October 18, 2018

Attention has been paid to the sheer quantity of water consumed by supercomputers’ cooling towers – and rightly so, as they can require thousands of gallons per minute to cool. But in the background, another factor can emerge, bottlenecking efficiency and raising costs: water quality. Read more…

By Oliver Peckham

HPE Extreme Performance Solutions

One Small Step Toward Mars: One Giant Leap for Supercomputing

Since the days of the Space Race between the U.S. and the former Soviet Union, we have continually sought ways to perform experiments in space. Read more…

IBM Accelerated Insights

Paper Offers ‘Proof’ of Quantum Advantage on Some Problems

October 18, 2018

Is quantum computing worth all the effort being poured into it or should we just wait for classical computing to catch up? An IBM blog today posed those questions and, you won’t be surprised, offers a firm “it’s wo Read more…

By John Russell

Penguin Computing Launches Consultancy for Piecing AI Strategies Together

October 18, 2018

AI stands before the HPC industry as a beacon of great expectations, yet market research repeatedly shows that AI adoption is commonly stuck in the talking phas Read more…

By Tiffany Trader

When Water Quality—Not Quantity—Hinders HPC Cooling

October 18, 2018

Attention has been paid to the sheer quantity of water consumed by supercomputers’ cooling towers – and rightly so, as they can require thousands of gallons per minute to cool. But in the background, another factor can emerge, bottlenecking efficiency and raising costs: water quality. Read more…

By Oliver Peckham

Paper Offers ‘Proof’ of Quantum Advantage on Some Problems

October 18, 2018

Is quantum computing worth all the effort being poured into it or should we just wait for classical computing to catch up? An IBM blog today posed those questio Read more…

By John Russell

Dell EMC to Supply U Michigan’s Great Lakes Cluster

October 16, 2018

The University of Michigan (U-M) today announced Dell EMC is the lead vendor for U-M’s $4.8 million Great Lakes HPC cluster scheduled for deployment in first Read more…

By John Russell

Houston to Field Massive, ‘Geophysically Configured’ Cloud Supercomputer

October 11, 2018

Based on some news stories out today, one might get the impression that the next system to crack number one on the Top500 would be an industrial oil and gas mon Read more…

By Tiffany Trader

Nvidia Platform Pushes GPUs into Machine Learning, High Performance Data Analytics

October 10, 2018

GPU leader Nvidia, generally associated with deep learning, autonomous vehicles and other higher-end enterprise and scientific workloads (and gaming, of course) Read more…

By Doug Black

Federal Investment in Exascale – What It Really Means

October 10, 2018

Earlier this month, the EuroHPC JU (Joint Undertaking) reached critical mass, and it seems all EU and affiliated member states, bar the UK (unsurprisingly), have or will sign on. The EuroHPC JU was born from a recognition that individual EU member states, and the EU as a whole, were significantly underinvesting in HPC compared to the US, China and Japan, who all have their own exascale investment and delivery strategies (NSCI, 13th 5 Year Plan, Post-K, etc). Read more…

By Dairsie Latimer

NERSC-9 Clues Found in NERSC 2017 Annual Report

October 8, 2018

If you’re eager to find out who’ll supply NERSC’s next-gen supercomputer, codenamed NERSC-9, here’s a project update to tide you over until the winning bid and system details are revealed. The upcoming system is referenced several times in the recently published 2017 NERSC annual report. Read more…

By Tiffany Trader

TACC Wins Next NSF-funded Major Supercomputer

July 30, 2018

The Texas Advanced Computing Center (TACC) has won the next NSF-funded big supercomputer beating out rivals including the National Center for Supercomputing Ap Read more…

By John Russell

IBM at Hot Chips: What’s Next for Power

August 23, 2018

With processor, memory and networking technologies all racing to fill in for an ailing Moore’s law, the era of the heterogeneous datacenter is well underway, Read more…

By Tiffany Trader

Requiem for a Phi: Knights Landing Discontinued

July 25, 2018

On Monday, Intel made public its end of life strategy for the Knights Landing "KNL" Phi product set. The announcement makes official what has already been wide Read more…

By Tiffany Trader

CERN Project Sees Orders-of-Magnitude Speedup with AI Approach

August 14, 2018

An award-winning effort at CERN has demonstrated potential to significantly change how the physics based modeling and simulation communities view machine learni Read more…

By Rob Farber

House Passes $1.275B National Quantum Initiative

September 17, 2018

Last Thursday the U.S. House of Representatives passed the National Quantum Initiative Act (NQIA) intended to accelerate quantum computing research and developm Read more…

By John Russell

Summit Supercomputer is Already Making its Mark on Science

September 20, 2018

Summit, now the fastest supercomputer in the world, is quickly making its mark in science – five of the six finalists just announced for the prestigious 2018 Read more…

By John Russell

New Deep Learning Algorithm Solves Rubik’s Cube

July 25, 2018

Solving (and attempting to solve) Rubik’s Cube has delighted millions of puzzle lovers since 1974 when the cube was invented by Hungarian sculptor and archite Read more…

By John Russell

AMD’s EPYC Road to Redemption in Six Slides

June 21, 2018

A year ago AMD returned to the server market with its EPYC processor line. The earth didn’t tremble but folks took notice. People remember the Opteron fondly Read more…

By John Russell

Leading Solution Providers

HPC on Wall Street 2018 Booth Video Tours Playlist

Arista

Dell EMC

IBM

Intel

RStor

VMWare

D-Wave Breaks New Ground in Quantum Simulation

July 16, 2018

Last Friday D-Wave scientists and colleagues published work in Science which they say represents the first fulfillment of Richard Feynman’s 1982 notion that Read more…

By John Russell

TACC’s ‘Frontera’ Supercomputer Expands Horizon for Extreme-Scale Science

August 29, 2018

The National Science Foundation and the Texas Advanced Computing Center announced today that a new system, called Frontera, will overtake Stampede 2 as the fast Read more…

By Tiffany Trader

HPE No. 1, IBM Surges, in ‘Bucking Bronco’ High Performance Server Market

September 27, 2018

Riding healthy U.S. and global economies, strong demand for AI-capable hardware and other tailwind trends, the high performance computing server market jumped 28 percent in the second quarter 2018 to $3.7 billion, up from $2.9 billion for the same period last year, according to industry analyst firm Hyperion Research. Read more…

By Doug Black

Intel Announces Cooper Lake, Advances AI Strategy

August 9, 2018

Intel's chief datacenter exec Navin Shenoy kicked off the company's Data-Centric Innovation Summit Wednesday, the day-long program devoted to Intel's datacenter Read more…

By Tiffany Trader

GPUs Power Five of World’s Top Seven Supercomputers

June 25, 2018

The top 10 echelon of the newly minted Top500 list boasts three powerful new systems with one common engine: the Nvidia Volta V100 general-purpose graphics proc Read more…

By Tiffany Trader

MLPerf – Will New Machine Learning Benchmark Help Propel AI Forward?

May 2, 2018

Let the AI benchmarking wars begin. Today, a diverse group from academia and industry – Google, Baidu, Intel, AMD, Harvard, and Stanford among them – releas Read more…

By John Russell

Germany Celebrates Launch of Two Fastest Supercomputers

September 26, 2018

The new high-performance computer SuperMUC-NG at the Leibniz Supercomputing Center (LRZ) in Garching is the fastest computer in Germany and one of the fastest i Read more…

By Tiffany Trader

Aerodynamic Simulation Reveals Best Position in a Peloton of Cyclists

July 5, 2018

Eindhoven University of Technology (TU/e) and KU Leuven research group conducts the largest numerical simulation ever done in the sport industry and cycling discipline. The goal was to understand the aerodynamic interactions in the peloton, i.e., the main pack of cyclists in a race. Read more…

  • arrow
  • Click Here for More Headlines
  • arrow
Do NOT follow this link or you will be banned from the site!
Share This