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Tag: service level agreements

EGI Cloud: SLAs and Summer School

Aug 28, 2013 |

The EGI Federated Cloud is a new kind of research e-infrastructure designed to serve the scientific community. In support of this mission, the EGI has contributed to a report on service level agreements and also provided hands-on training.

Mapping the SLA Landscape for High Performance Clouds

Feb 7, 2011 |

This in-depth article by Dr. Ivona Brandic notes that while a wealth of work has been accomplished to suit the technological development of clouds, there has yet been very little work done in the area of the market mechanisms that support them.
Service Level Agreement (SLA) mapping is a relatively new concept designed to standardize the way users find and use cloud service providers–and create the necessary environment for dynamic and open cloud markets.